Berissa Elegant Privacy With Breathable Light Control Premium Grasscloth Window Shades

Manufacturing Defects: If the product exhibits material or workmanship issues, or fails to function properly within 30 days, you may choose to receive a refund or an exchange.

We offer a measurement error tolerance policy for our customers: if a product is defective due to a measurement error of 1 inch or less, we provide a 50% discount on a replacement purchase (this discount applies to no more than two products per order, with an error margin of within 1 inch for each item).

Yes, our accessories are available for purchase. If any accessories are missing from your package, please contact us immediately so we can ship the replacements to you. Additionally, if your product is still within its one-year warranty period, we will replace any damaged accessories free of charge (replacement parts are expected to arrive within 5–7 days). Please note, however, that due to the specialized nature of electric products, we are unable to offer separate replacements or sales for accessories directly related to the motor.

As our products are fully customized—produced specifically according to your precise measurements—the preparation and processing phase requires 3 to 9 days. When combined with standard shipping transit times of 7 to 14 days, your order should arrive approximately 23 days after placement at the very latest (barring any unforeseen circumstances or force majeure events).

Method for Side-Mounting the Mounting Bracket

• Inside Mount:If your mounting bracket s are positioned on the side,the window frame depth is 1.5" at least for drill bamboo/woven wood shades.

• Outside Mount:For cordless bamboo/woven wood shades, the height should measure at least 2" above the frame.

Both inside and outside mount featuring an exquisite valance(about 7" height) made from the same fabric.

Standard Methods for Placing Mounting Bracket

• Inside Mount:If your mounting bracket s are placed in the standard manner,the window frame depth is 2" at least for drill bamboo/woven wood shades.

• Outside Mount:For cordless bamboo/woven wood shades, the height should measure at least 2" above the frame.

Both inside and outside mount featuring an exquisite valance(about 7" height) made from the same fabric.

If you have chosen no-drill bamboo blinds

The no-drill installation method is suitable exclusively for inside mounting.

The minimum required mounting depth—measured from the very front edge of the mounting bracket to the rear edge of the top beam—is 1.5 inches.

However, our testing has demonstrated that we can still achieve a secure installation with a recess depth of just 1.1 inches (though in this specific scenario, the mounting bracket will protrude slightly).